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The Drastic Violet Shift of CRM Apps Towards Mobile Platform

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In less than a decade, Steve Job’s first iPhone gave birth to a new phenomenon. First came the iOS, followed by the Android. Together, they routed the Symbian, Java and everyone else. It certainly made a huge difference to our lives. More so, it made a huge difference to how we exchange information. Talking purely from the Business perspective, a decade ago, we lived in the era ruled by standalone systems. The architectures shifted from two-tier to three-tier. And, very soon we learnt about a newer phenomenon called “Cloud”. The concept of cloud computing bridged the critical need for data exchange with scalability. The compound annual growth rate for cloud computing market is of 22.8% from 2014 to 2018. The overall market-size will reach a whopping US $127.5B. These staggering facts directly state the rise of CRM Mobile Apps moving towards mobile platform. According to Forbes, The market share for cloud based CRM solutions will be over 62% of the available CRM solutions.