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Showing posts from March, 2023

How Calendar 365 Can be Useful for Customer Service

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  Do you know how much time your support representatives could save with a calendar integration? Plenty! So, if you know what, when and where your resources are working, you can certainly improve the quality of work by avoiding unnecessary tasks. That is why you need a calendar that shows which resources are assigned to which case or vice versa. With the help of  Calendar 365 , you will get visibility into the number of the cases that your agents are working on. So you can accordingly assign a new case to an agent after looking into their schedule. A resource calendar can give you visibility of resources, their availability, activities, and much more. Dive in to explore how Calendar 365 can improve your customer service One of the calendars that Calendar 365 offers is the Entity Calendar. It helps you visualize the cases and the resources associated with these cases. The calendar comes with different filters, which lets you filter cases based on team or individual reso

Less Talked Features of MappyField & Why you Need Them

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  We are here to brief you about some interesting features of MappyField. We often talk about the major features of location mapping tools like route optimization, proximity search, data plotting, etc. But there is more to it. It is comprised of so many features that improve your team’s productivity. If you are new and don’t know MappyField and how it can help you or your team, we suggest you go through this blog – Conversation between two sales VP . It is a conversation between two sales VPs where they share challenges and how to overcome those. In the end, you will get an overview of MappyField, its top 5 features, and how it can actually help you. Let’s learn about MappyField’s other features and what they have for you. Activity Management As you might already know that the map shows all the accounts that we have in our Dynamics 365 CRM. So, if you wish to assign these accounts to your team to schedule an appointment with those clients or maybe assign some task related to th

How to Enable Local Pickup in your Shopify Store

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  Shopify has opened doors for you to increase your sales if you also have an offline store! With a store pickup delivery option, you can allow a customer to pickup the order from your store. If the customer lives in the same city or region as your store, they might prefer store pickup in Shopify because they don’t have to pay for shipping charges, and they can get the ordered item quickly (no more waiting for delivery). Store pickup increases the visibility of your offline store. Customers can explore your store, check the quality of goods, and might buy a few more. When customers have actually seen the products at your physical store, their trust in buying online from your store increases. If you have an offline store, and want to learn how to enable local pickup in Shopify store follow these steps: Go to your Shopify admin, click on Settings, and choose Shipping and Delivery Under Local pickup, click Manage. Make sure you set up your location before clicking Manage

Theme Scita is Now Odoo v16 Compatible

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  Theme Scita is your one-stop solution for sophisticated themes on the Odoo Theme store. It is designed keeping in mind more than 35 industries like ecommerce, fashion, IT service, finance, healthcare, and more. So with the release of Odoo 16, we upgraded our Theme Scita and made it v16 compatible. So, if you are a v15 user, you can easily upgrade to v16 without any hassle. Giving us more insights on this new release, Amit Shah, the owner of AppJetty, said, “We developed the Scita theme keeping in mind the demands of continuously changing industries. We always ensure that our themes include the latest features and are compatible with new versions. That is why as soon as Oddo 16 was released, our team started working on the new changes. Today, we are happy to announce that your favorite Scita theme is now compatible with Odoo v16. ” The new Oddo version focuses on performance boost, effortless communication, seamless user experience, and has new features in modules. Backend pages

How to Create a Follow-Up Appointment in Resource Calendar in Dynamics 365

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  In this blog, you will learn how to create a follow-up appointment in the Dynamics 365 Calendar. Suppose you want to create a follow-up appointment (especially when you want to see which follow-up appointment was created towards which account at some point later). In that case, you need to set up a relationship between individual appointments. Follow the below-mentioned steps to create a follow-up appointment in Calendar 365. Step 1: Navigate to the AppJetty Calendar 365. Click on “ Calendar 365 ” from the apps list and navigate to the custom calendar of Calendar 365. You will navigate to the custom calendar of Calendar 365. Here, you will see the three types of calendars: > Resource Calendar > Customer Calendar  > Entity Calendar Step 2: Navigate to The Resource Calendar Click on Resource Calendar, and it will show all the Appointments. Click on any Appointment. Step 3: Click The Follow Up Meeting On clicking the Follow Up Meeting, the Create Foll