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Customer relationship management is a cyclic process. And like everything else, the process evolves over time. There’s always going to be a new problem to solve and new technology to solve it. Today, a major portion of the sales is based on reviews. Ironically, this form of word of mouth is quickly becoming an important decisive factor. This means you must get it right, every single time. To get positive reviews you must make sure that you don’t miss a single follow up or have a single bad call. If you’re reading this, you are probably a part of this process. And you must be aware of the current predicament. Sales are happening globally, 24x7. That means you need a solution that is accessible, on the go, 24x7.   Do you see what I’m getting at? We know that CRM software such as SuiteCRM and SugarCRM have helped you take control, in the troubled seas of today’s market. And they will continue to do so through your Sugar CRM or SuiteCRM mobile app . The CRM solved a major pro

Mobile phones and the apps within are our soulmates. We connect with them, they know everything about us and fortunately or unfortunately, they’re an integral part of our world. Not just a part of our personal lives, but also a professional one. Especially, if the job entails traveling. As and when mobile apps gained popularity, businesses of varied sizes embraced them so that they can get competitive advantage over their competitors. Along came CRM apps, and made the whole aspect of customer relationship management easy as a walk in the park. They enabled the users to do everything right from sharing documents with their colleagues to chatting up with teammates about the status of a particular client deal. Take a look at couple of statistics and figures: In the year 2018, mobile devices will be a part of 79% of global internet utility By the year 2022, around 43% of global workforce will go mobile These figures are clearly indicative of the fact that having a CRM Mobile App

Nowadays, everyone is talking about how important it is to go for a mobile solution for your business. The benefits they describe makes you feel like building a mobile app of your own will work not less than a magic wand. But if there is such a buzz in the market, this becomes a fair question to ask. Can mobile really make such a huge difference to the bottom line of your business? The answer is a resounding YES! In the current competitive environment, your company’s strategic objectives have probably gotten more granular. Increasing sales through a mobile app by 20% is a corporate goal that just doesn’t cut as per Gartner survey. So, the real question for you here us, how exactly are you going to increase sales? The strategic objectives of your organization will have to get more specific. This will help your organization to focus on fine tune the outcomes that you are planning. You will also have to check what impact it creates on the bottom line. And, that is where CRM mob

With increasing competition, businesses are constantly figuring out new ways to serve their customers better than their competitors. Traditionally, the only way businesses knew to maximize their revenues was by providing tremendous value to their customers. However, in today’s rapidly disrupting economy, this is not enough! Along with good products, you must also deliver great customer service to keep up with the competition. CRM is the tool using which giant businesses are dominating the markets. With the help of a CRM, you can deliver great customer service and a seamless user experience. Today, all the giant businesses already have a well-managed CRM to serve their customers – better than ever before! The problem then is, for most of the businesses, the ideal means of managing their CRM systems is through personal computers. Well, there’s nothing wrong with that! However, managing CRMs solely via personal computer systems limits businesses to reach their customers more often

A good business is all about happy customers and happy customers are about good services. You cannot render good customer services completely from your office. Your sales team need to go out and connect with customers. Likewise, customers will also have to come to you for their request and queries. So, either your sales team and customers need to make physical visits or there is no work done. But there is third option, Mobile CRM application. Mobile CRM app works as a mediator between your customers and you. It let customers connect with you through clicks and taps to seek support or to register a query. It also enables your sales team to access real time data like latest leads and newly emerging opportunities. But getting a CRM mobile app is also not sufficient. You need a good Mobile CRM Strategy as well. Why Mobile CRM Strategy is Important? When you have a good strategy to drive your app, half of your tasks are already done. A better plan always works. And a CRM Mobile app

“One technology year is equivalent to 4 human years ” - says a popular quote for IT advancements. While we were still at the debate whether a CRM is an integral tool for small to medium enterprises, we have a new vertical knocking on the door. A CRM Mobile App .   The ERPs and the CRMs and the Automation Tools - they are all dragons in the industry. It would still be a challenge to define the complete scope of any of them for a business. And to have that scope fixed for a quarter! With changing technological changes, the business requirements also upgrade. For SugarCRM / SuiteCRM users, a similar question in front is sugarcrm mobile app / suitecrm mobile app. Here are top 5 benefits of switching to the option: Information on the Go Having a suitecrm mobile app / sugarcrm mobile app would allow you to provide the ultimate tool to access data on the go to your employees. It is a powerful tool to share, upload and download data using the handheld devices. And mobile apps c

Having a CRM application on your mobile is imperative if you want to empower your sales, marketing, and customer service teams with CRM data access on the move. If your organization has Suite or Sugar CRM at place, TapCRM, a mobile CRM app comes handy to get help you get access to CRM system with your smartphone. Sales representatives and administrators can avail all the benefits of TapCRM alike. A plethora of customization modules and rich features have made TapCRM has a favorite Mobile CRM manager of many organizations. It comes with an attractive and user-friendly interface. It has a high-end dashboard with shortcuts for business process. The Calendar Feature enables you to schedule, manage, and track every meeting and all the tasks. Given below are some of the functionalities that this Sugar/SuiteCRM mobile app offers: 1.Stay in Touch TapCRM enables you to reach out to your customers on the move. You can call, send an email/SMS, or even locate the prospect on Map with th

Business competitions scale new heights every day! Better customer service can keep you stay ahead of the curve in this situation. You can take help from the CRM system to offer a more personalized experience to your customers. But then, how would you access and manage the CRM system on the move for expanding your business and interacting with prospects? The Mobile CRM handles this situation with ease.  It offers a real-time access to customer data using a smartphone. Various CRM platforms have their customized mobile apps to offer this facility to the companies. Out of them, SuiteCRM mobile app and Sugar CRM mobile app are the most popular ones in the corporate world. A Gartner study revealed that a well-planned Mobile CRM app can assist your business to get a whopping 41% increase in revenue per sales person. It eases the sales process and improves team collaboration. Your sales team can stay updated through a 24/7 access to the customer’s information. Here’s how m