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Showing posts with the label data analysis of survey results

How to Create Engaging Surveys

A CRM survey undeniably holds importance for any company. It not only helps you  understand your customers’ perspectives and engage with them better but also  helps you tweak your product(s)/service(s) accordingly. However, if your surveys  are not relatable for your audience, they may not be able to collect valuable and  actionable insights. Therefore, a CRM survey should be relatable and engaging for the audience to  drive high response rates and gather valuable insights for you. Let’s understand  what all advanced survey features you should look for while choosing a CRM  survey module to make surveys engaging. Data Piping The exchange or movement of data between CRM and surveys is called data  piping . There are two types of data piping in a survey : Forward Data Piping When the data moves from CRM to surveys, it is forward data piping. This feature  auto-fills a number of recurring survey fields like name, DOB, address, etc. The  pre-filled surv