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For any business to run smoothly, it is important to conduct research and garner information from potential customers, regulars and consumers. Some of this information is collected before introducing products in the market and some after the products are launched. In any of these scenarios, customer feedback stands of major significance. Surveys are one of the well-accepted methods when it comes to gathering customer feedback. But creating surveys can come with a lot of complications as one has to collect details individually and feed the data in different fields incessantly until the survey results are achieved. And thereafter, even if you get the feedbacks, it is difficult to use the data as it isn’t automatically available in your CRM. To help you get over such hassles, we created Survey Rocket which is the perfect survey solution for Sugar CRM. And the best part about it is, when it is integrated to your CRM, you do not need a third party integration solution to work with your

In the year 1983, DynaTAC 8000x launched the first handheld mobile phone. The purpose? To enable people to send and receive calls over a radio frequency link while on the move. At that time, little did we have an idea; that a tiny electronic device will nurture itself into an enormous blessing? Did we know that it will run on a miracle named internet and open the horizons for businesses to connect with their customers through apps? Welcome to 2018. The era in which mobile phones are life. And mobile apps the horcrux. A mobile phone without applications is as good as non-existent. As a business owner, if you have an ecommerce website, it is fantastic! But, if you want to reach every customer’s device, you would need a mobile app for your business. And, you can build your customized app with the help of a Mobile App Builder . But there is a problem here. If you lack technical knowledge, you possibly cannot create a Mobile App for your e-store. You would need a prof

Talk of CRM and one name that always ranks first on the list of sales professionals is – Salesforce. And why not? It is quite obvious for them to lean towards a tool that offers excellent functionalities for organizing and storing the company’s data. The value of this data upsurges when you integrate it with a CMS. That being said, WordPress is one of the most used Content Management Systems in the world. Today, we will talk about integrating Salesforce with WordPress and getting the best of both worlds. Let us find out about the ways in which the amalgamation of WordPress and Salesforce can benefit you: Convert Submissions into Leads You would obviously want to turn your visitors and form submissions into leads. And for that, you will have to integrate your WordPress website efficiently with Salesforce. WordPress filters enable you to send form data to Salesforce and track the performance of your form in CRM. As you can get insights about the forms that convert better, it wil

If your business does not have an online presence, you are still living in the 20th Century. It is imperative that you move to the online platform. Having your web store built in Magento, it is clear that you are ahead in the race. However, that is just another level of the race. There are millions fishing in the ecommerce domain and everyone is merely surviving.   So, the million dollar question is, how to step ahead of the race? How to jump start your business through a Magento website? How to increase your sales above the saturation line? Well, the Product Heads and Marketing Managers have tons of ideas. And they all seem relevant. There comes another question: “Resource Management & Feasibility!” So, in a practical scenario, what are the must-have changes or rather features, that will give the desired edge? The best answer to that question lies in your analytics. It must be a data-driven decision on what are the essential changes you should have to your webs

It’s been over a year since the release of Odoo version 11. The last month (October 2018) witnessed release of the much-awaited Odoo Version 12. The latest version of Odoo not only has some new usability updates and features but also has some new modules. Being Odoo Ready Partners and Odoo development services providers, Biztech Consultancy is aware of the latest updates and would want to share them with you. Version 12 of Odoo has some major changes in the Account module. The new Odoo accounting module is easy to configure and use and comes with different features and functionalities for accountants including the facility to use OCR and import vendor bills. It also entails the new Document Management and IoT module that helps you manage your IoT devices. Through Odoo V 12, you can manage multiple websites with respected themes. Which means, it is possible for you to have more than 2 websites having their own theme ordering capabilities integrated with your ERP backend. This f

With the rise of business opportunities & concerns, modern businesses are looking forward to integrate online surveys with CRM. Everybody is raving about CRM (Customer Relationship Management) systems these days. We see dozens of system integrations are available to help leverage business data as efficiently as it comes in. CRM integrated surveys help businesses of all sizes become a lot more competent at selling. Moreover, the needs of satisfying customers are easily served through CRM integrated surveys. Asking for customer feedback is not only ideal for examining the potential levels of customer satisfaction, but also an apt way for your business to flourish and evolve with improved results. CRM integrated surveys may give previously unexplored business insights and get to know the areas where you need to improve. BETTER AUTOMATION ACHIEVED To know how such surveys empower businesses with better automation, we need to first understand the difference between general online

Isn’t it lovely to have an e-store brimming with orders? Of course, it is. But, for ecommerce store owners in Australia, the agonies begin with that. That is because, after they have all customer orders placed on their website, there is a lot of data they need to deal with. And of course, ensure that the orders reach their customers on time. Now, whenever they enable shipping for their parcels, they need to manually enter the orders into official Australia Post eParcel Portal. Imagine exporting all the data of your orders every time your customers place an order, creating a CSV file and importing that to the eParcel portal! Doesn’t it sound like a time consuming and tedious task to undertake? Let’s say you export the data to some shipping app and take care of all the shipping from there. But does that app keep your data secure? The answer might be no. This is when you are in dire need of a Magento Australia post eParcel extension . Send Parcels to the Right Addres

73% customers like to shop online in their local language For 76% of companies, it is difficult to maintain content accuracy in local language 74% customers wouldn’t mind buying from the same brand if the after sales care is in the language familiar to them. According to 56% customers, it is more important to read website content in native language than knowing about the costs involved. The above-given statistics clearly reflect the inclination of people towards the language familiar to them. Now, let’s say you have a Magento website in non-native language. And in that too, there are a lot of loopholes; quite obviously because you are not an expert at the language. During such times, you might end up communicating what you didn’t intend to. This is when a Magento translation extension comes to your rescue. It offers you with glitch free translation for your website content. Through this article, we will provide you with the information about the best language translation tool

One of the best ways you can enhance customer satisfaction is by understanding exactly what they want from you as a business. Surveys can be very helpful in this regard. They can give you valuable insights about your customers at each stage of their purchase journey and help you not only close more sales but also increase satisfaction levels for your existing customers. But unless you have a survey solution that is integrated to your CRM, you can really benefit from the tons of customer data you always have, not to mention the hassles of collating all the contact details all over again and send them standalone surveys. And once you get all the feedback you wouldn't know how best to make use of that data, because it wouldn't be available automatically in your CRM. Keeping this point in mind, we at Biztech, came up with a survey tool that works from within your Sugar instance and is a complete survey solution for Sugar. So why should you have a survey tool in your SugarCR

Client Portal is not just a medium for business owners to converse with their clients. It is an establishment of a new relationship. The beginning of transactions through messages, documents and invoices. And it can be quite tricky to pursue a digital relationship like this one. You might face pitfalls in terms of support turnarounds, information sharing, and appointment bookings. And that’s why, you would need a client portal in place that takes care of all the above requirements. Talking about client portals, the option you go for depends on the kind of requirements you have. For example, if you are looking for a portal that helps with WordPress Client management, just type “ client portal WordPress ” and you will come across several companies that can provide you with the same. Also, all of them will claim that theirs’ is the best portal in market, leaving you utterly confused. You will also find companies that provide an amalgamation of CRM & CMS. Well, irrespective of t