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Customer relationship management is a cyclic process. And like everything else, the process evolves over time. There’s always going to be a new problem to solve and new technology to solve it. Today, a major portion of the sales is based on reviews. Ironically, this form of word of mouth is quickly becoming an important decisive factor. This means you must get it right, every single time. To get positive reviews you must make sure that you don’t miss a single follow up or have a single bad call. If you’re reading this, you are probably a part of this process. And you must be aware of the current predicament. Sales are happening globally, 24x7. That means you need a solution that is accessible, on the go, 24x7.   Do you see what I’m getting at? We know that CRM software such as SuiteCRM and SugarCRM have helped you take control, in the troubled seas of today’s market. And they will continue to do so through your Sugar CRM or SuiteCRM mobile app . The CRM solved a major pro

Mobile phones and the apps within are our soulmates. We connect with them, they know everything about us and fortunately or unfortunately, they’re an integral part of our world. Not just a part of our personal lives, but also a professional one. Especially, if the job entails traveling. As and when mobile apps gained popularity, businesses of varied sizes embraced them so that they can get competitive advantage over their competitors. Along came CRM apps, and made the whole aspect of customer relationship management easy as a walk in the park. They enabled the users to do everything right from sharing documents with their colleagues to chatting up with teammates about the status of a particular client deal. Take a look at couple of statistics and figures: In the year 2018, mobile devices will be a part of 79% of global internet utility By the year 2022, around 43% of global workforce will go mobile These figures are clearly indicative of the fact that having a CRM Mobile App

Today, everyone has a mobile phone – the smart one! Think of it for a moment. When was the last time you checked your smartphone? An hour ago? Couple of minutes ago? Or three times in the last 3 minutes? Well, if you walk around a busy corner of your city, you will find people glued to their smartphones without being present in the moment. Let’s face it. We are all addicted to our smartphones. However, to take it on a positive note, there’s a great opportunity for businesses to maximize their revenues by reaching majority of the customers out there using smartphones. Everyone with a smartphone uses mobile apps for day to day activities like, communication, education and some fun! Although giant companies have adopted the use of apps globally, there are yet many companies who are reluctant to accept the fact that mobile apps can be very useful in a professional manner. The perfect mobile app targeted toward business professionals can help increase access to collateral, keep you m

Mobile Apps have made human life convenient and easy. It is doing the same with businesses. Today, leading brands of the business community are opting for the “smartphone approach - run anywhere, anytime” as their organizational workflow. Moreover, employees and users also find the smartphone approach more useful than old school methods. And why shouldn’t they? After all, nothing makes their jobs easier than commanding tasks on their fingertips. Optimum utility of smartphones is giving rise to Mobile CRM Applications. And you cannot confine CRM applications to reducing operational costs and enhancing employee productivity. They also bring business intelligence to organizations. They provide you with the tangible data of customer interactions, so that, you can analyze them and adapt the best practice of all. In this blog, we will discuss about this synergy of smartphones and CRM solutions. And how it is helping different businesses. So, let us dive in. How it Works as Business

Smartphone technology is so victorious that it stays connected to you most of the time. It stays active throughout the time and keeps you engaged. You go inactive when you sleep off, but your phone stays live in the role. This fact is not confined to me, you or your customers or any other business owner. It is the story of almost all of us. So, when smartphones are such an important part of human life, why don’t you capitalize its utility? As smartphones are superiorly smart, easy to access anywhere and broadly available, they can be utilized for your business too. You can extend the utility by integrating mobiles with your CRM technology. SugarCRM and SuiteCRM are the two most successful technologies that empower business processing. Integration of these technologies with mobile can serve great benefits to businesses. I am sure you would never like to left behind in this competitive market. So, let us talk about how SugarCRM and SuiteCRM Mobile App can help businesses to scale