AppJetty

   To make it happen several companies, today, emphasis their customer experience management efforts around analytical data to gain insight into the real time customer behavior. It has been revealed from studies that 90% of organization decision-makers believe that delivering a good customer experience is vital to their company's success. You must understand this truth and be always enthusiastic to travel that extra mile for your customers to retain and help them metamorphose into a loyal customer. It is very important to understand your customers because this is the key to your business success. You must deliver what you promise. To understand your customers you need to be caring and attentive to them. It will surely deliver back the potential rewards. Considering the above version of Steve Jobs, organizations need to invest in CE software that is equipped with various channels of customer interactions just to know your customers closely. In addition, there are a few ti...

We live in the world of millenials. To get feedbacks from the modern customers, the business owners have bid goodbye to the paper and pen surveys. They have embraced online survey tools which enable them to enhance their business model and offer better customer experience. Unfortunately, not all survey plugins work flawlessly. Most ask for some sort of micro-management and supervision from the business owners. It is quite unfortunate that very few people mull over the time spent over creating and sending surveys. But just so that you know, it is a very important aspect if you want your customers to reply promptly. If you have a Sugar/SuiteCRM, you can make use of an intuitive Sugar/SuiteCRM survey plugin that helps you to automate survey processes. Let us check out how a SuiteCRM survey plugin can help with Survey Automation. Survey Automation Process: Survey Automation is a feature available in SugarCrm Survey Plugin using which the admin can set up a workflow. He can m...