AppJetty

Over 6 million Corona cases worldwide and still counting! Yes, this is the harsh reality of Corona. The economic slump has hit hardly a number of countries and businesses across the globe like never before. With several stores still closed and production and supply chains impacted, monitoring customer experience is the ‘silver lining’ that can save a business from huge losses amidst these unprecedented times. As keeping your customer experience intact will help retain your customer base and mitigate impacts on your sales. Now the question is - How can business owners monitor and enhance customer experience? Luckily, there are ways they can. If you are also an online business owner and are finding it hard to monitor your costumes’ experience, below are the ways to simplify it for you. Customer Surveys  There is no doubt that you must have made the best possible efforts from your end to adapt to the current pandemic. However, unless you don’t know your customers’ perspectiv

A conventional sales funnel has basically four stages: - In the   awareness   stage, customers visit your site as leads where they learn about your product(s)/service(s). - In the   consideration   stage, leads research other options that might be more cost-effective or more efficient before they decide on one brand. You convince them to consider your product(s)/service(s) over your competitors’ and provide them with the information about what they need to know for resolution of their issues. They thus become prospects and then turn into qualified prospects when they eventually see value in your offering(s) and budget-friendliness. - In the   decision   stage, customers decide to go with the best-fitting solution after having researched all the options available. It is at this stage that you pitch for your products directly and try ensuring that their options narrow down to only one - your own brand. - In the   action   stage, customers actually buy your product(s)/servic