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While we write this, implementation of giant – GDPR (General Data Protection Regulation) has already taken place. As we all know; its implementation will have a huge impact on the way in which organizations manage their customers’ personal data. Today, we will talk about how the organizations that make use of online survey tool can ensure that their surveys are GDPR compliant. We all know that surveys are used for gaining feedbacks from prospects, customers, potential customers, employees etc. So, how should you make your Surveys GDPR proof? Here’s a little guide for you: Integrating Data with Third Party Apps For example, if you use a SugarCRM survey tool and you have integrated a third-party tool, you need to ensure that those apps also adhere to the GDPR regulations. If you use a Sugar or SuiteCRM survey tool , it is best to go for an extension that doesn’t ask for you to install any other third party apps. Obtain Permission for Data of Minors If through your survey too

Surveys drive business decisions. And we have been hearing this for long. But the question here is, how many of these surveys are genuine? How many of them have the potential to influence business decisions? The answer is – very few. If you think that you can create random surveys on different platforms and present it to customers, it is hardly going to help. In fact, it will end up giving you wrong information and data. Perhaps, we need to understand that market research is a scientific method. And surveys being a part of it should be standardized, detailed and articulate. An ideal, accepted and the most standardized way of conducting survey is by creating it from within your CRM. If you have a Sugar/SuiteCRM system, you can configure a SuiteCRM survey extension which helps you create surveys from within your Sugar system . Before we talk about the extensions and their usefulness, let us understand the consequences of badly designed surveys: Lesser response rates More the num