AppJetty

67% of your clients now expect  faster  response times. Yet your technicians may be drowning in workload, so where does that leave your Dynamics 365 field service operations? It’s only natural to ask. The gap shows up in many operations, often slowing things down before anyone realizes why. Many teams operating in the same business as you encounter issues that slow down their operations or make the process feel heavier than it should. Your technicians miss check-ins because they’re stuck in traffic and unable to update dispatch. Work orders get delayed because supervisors can’t see where their teams actually are. Customer satisfaction drops when you can’t provide accurate arrival times. Real-time visibility isn’t just another feature anymore. It’s what keeps field service operations running smoothly from the ground up. When technicians can check in with a tap and supervisors can see everyone’s location live through MappyField 365 inside Dynamics 365, everything starts moving w...

You know that sinking feeling when your campaign results come in and they’re just… average? Not terrible, but not great either. You’ve crafted the perfect email sequence, the design looks sharp, and your offer is solid. But when you check your Dynamics 365 dashboard, everything looks mediocre. Here’s what probably happened: Your campaign was actually crushing it in Phoenix while completely bombing in Portland. However, your dashboard combined everything into one unimpressive average. Sound familiar? This happens more often than you’d think. You’re looking at overall performance numbers that hide the real story. Some regions are responding like crazy to your messaging, while others are giving you the cold shoulder. Without geographic context, you’re flying blind. Your CRM Is Hiding the Truth About Campaign Performance Let’s be honest – your current reporting setup is probably letting you down. Most CRM systems show you data in these flat, boring formats that tell you almost nothing abou...

You’re using Microsoft Dynamics Field Service Management to handle your field operations and technician scheduling. Your CRM is filled with the right data of customer locations, work orders, and field rep schedules. On paper, everything’s there. But in practice, managing this mobile workforce with ‘static records’ and ‘list views’ is challenging. Without a geographic view of your service zones, job assignments are based on availability, rather than proximity. Field reps are sent across the city when someone else could have taken the job minutes away. A lot of time is lost, fuel costs add up, and simple route inefficiencies turn into missed SLAs or delayed responses. Well, it’s not a data problem but simply a visibility problem. When you’re responsible for keeping the reps productive and customers satisfied, you need to see where everything is happening in real time. And MappyField 365 brings that missing geographic context into your Dynamics 365 Field Service environment. It transforms...