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Why Survey Automation is Essential for Customer-Centric Businesses

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  For businesses, understanding customer needs and preferences is crucial for success. Customer-centric businesses rely on gathering accurate and timely feedback to make data-driven decisions and enhance their offerings. However, manual survey processes can be time-consuming, prone to errors, and hinder the ability to gather valuable insights. This is where survey automation plays a vital role. In this blog post, we will explore the importance of survey automation for customer-centric businesses and how SugarCRM Survey Rocket can streamline the survey process and improve response rates. Gathering Actionable Insights Customer feedback is a goldmine of information that can drive strategic decision-making. Survey automation enables businesses to collect feedback efficiently and in a structured manner. By automating the survey process, companies can create targeted surveys, set predefined conditions, and trigger surveys based on customer interactions. This approach ensures tha

Introducing Live Chat in MappyField 365 to Enhance Communication with On-Field Agents

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  We are thrilled to announce the launch of our latest feature: Live Chat! It provides a seamless and efficient channel for managers in the office to connect with agents on the go. This feature will empower on field agents with real-time support and information. We know the importance of communication plays a crucial role in achieving operational excellence. With MappyField 365’s Live Chat feature, we have bridged the gap between managers and on-field agents, allowing for instant and secure communication right within Dynamics 365. This exciting addition in Dynamics 365 Map is set to transform the way you manage your field operations, making it easier than ever to share images, documents, and more, while on the go. Managers can see whether the onfield agent is online, offline or away. Similarly, onfield agents can also see the availability status of the managers or their peers. The below images shows the web view for managers in office and the mobile view from the onfield agen

Building Trust and Credibility: Creating a Strong Brand Identity on Shopify

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  Building trust and credibility in the market is crucial for the success of an online store. When customers have confidence in your brand, they are more likely to make a purchase. That’s why we’re excited to explore the powerful tool that can help you achieve this on Shopify—the Shopify Delivery Date & Shipping Rates App. In this comprehensive guide, we will discuss the importance of trust and credibility, the significance of a seamless shopping experience, and how this app can revolutionize your customers’ shopping journey. So let’s get started! Why do Trust and Credibility Matter? When customers feel confident and trust your brand, it impacts their purchasing decisions. Trust instills a sense of reliability, security, and transparency, making customers more inclined to choose your products or services over competitors. When customers have confidence in your brand, they are more likely to return for future purchases. Credibility is equally important as it establishes

How a Magento 2 Mobile App Can Transform Your Apparel Business

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  The apparel industry has always been at the forefront of style, self-expression, and cultural trends. From fashion giants to niche boutique brands, the apparel business remains an ever-changing landscape of customer preferences. One more thing that you must consider while considering customer preferences is the mode of purchase. Customers enjoy purchasing from mobile apps. Let us understand the importance of mobile commerce in the apparel industry and how MageMob App Builder can help you with it. The Rise of Mobile Commerce in the Apparel Industry Mobile commerce has experienced exponential growth in recent years, revolutionizing the way consumers shop for clothing. With the convenience of mobile devices, consumers can browse and purchase apparel products anytime and anywhere. To hold the space in this competitive market, businesses must embrace the power of mobile commerce and adapt to changing consumer preferences. Seamless Shopping Experience for Shoppers Mobile app

Benefits of Syncing Outlook and Dynamics 365 CE to Visualize Appointments

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  Yes, it is very much possible to sync Outlook with Dynamics CE. This synchronization helps customers visualize all the Outlook appointments along with Dynamics 365 CE activities on Calendar 365. Collison-free scheduling and collaboration are essential for teams to maximize productivity. With Calendar 365, teams can now enjoy a consolidated and comprehensive view of all booked appointments from both Dynamics 365 CE and Outlook. This synchronization has numerous benefits for users, like: Assigning new activities to resources Analyzing resource availability Having a complete view of all the activities and their priorities Overdue activities Analyzing delays Understanding resource burnout Users are able to view different activities with a color coding approach where different color is assigned for a different activity. Let’s explore how Dynamics 365 Calendar transforms how teams manage their schedules by syncing Outlook Calendar to Dynamics 365 CE. Comprehensive View

Live Chat in a Geolocation Mapping Tool to Instantly Connect with On-Field Team

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  Have you missed out on opportunities because you could not guide your sales agents on time? Maintaining communication with the on-field team is the hardest part of field operation management. The sales agents often have to juggle between multiple apps for different things like instant messaging and document sharing. But if the mobile app of the geolocation mapping tool has a live chat feature, it would become much easy for the managers and on-field agents to connect instantly. Sounds exciting, isn’t it? So, let’s explore how the new Live Chat feature benefits Dynamics 365 map users. 1. Instant Query Resolution If the sales agents can find the Live Chat feature in the mobile app of the mapping tool, communicating with peers would become much easier. With Live Chat, on-field agents no longer have to wait or rely on emails or phone calls to seek guidance or resolve queries. They can now directly connect with managers in real time. This will bring rapid resolution to the q

Calendar 365: Resource Visualization on Calendar for Dynamics 365 Users

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  Having a clear visualization of the resource’s schedule plays a huge role in planning conflict-free, smooth schedules. It is very much possible with Calendar 365. Calendar 365 is a powerful productivity-driven tool that helps you in managing your default and custom activities. Managers can have clear visibility of available resources, the activities assigned to them, automate appointment booking, etc. Let’s find out how Calendar 365 can help in viewing other users’ calendars to plan better. Clear Visualization of Resource Availability Calendar 365 is a powerful calendar to manage the resource to visualize the schedules of their team members, managers, or colleagues. With a resource calendar, you can easily identify when someone is occupied, the type of activity they are engaged in, and the duration of their commitments. This clear visualization ensures that you have a comprehensive understanding of each team member’s availability before scheduling an appointment. Mult