Live Chat in a Geolocation Mapping Tool to Instantly Connect with On-Field Team
Have you missed out on opportunities because you could not guide your sales agents on time? Maintaining communication with the on-field team is the hardest part of field operation management. The sales agents often have to juggle between multiple apps for different things like instant messaging and document sharing. But if the mobile app of the geolocation mapping tool has a live chat feature, it would become much easy for the managers and on-field agents to connect instantly. Sounds exciting, isn’t it? So, let’s explore how the new Live Chat feature benefits Dynamics 365 map users. 1. Instant Query Resolution If the sales agents can find the Live Chat feature in the mobile app of the mapping tool, communicating with peers would become much easier. With Live Chat, on-field agents no longer have to wait or rely on emails or phone calls to seek guidance or resolve queries. They can now directly connect with managers in real time. This will bring rapid resolution to the q