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Defining the Traits of a Perfect Customer Portal

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‘Customer Support’ has undergone a huge transition over the years. From haggling with the customer support executives on the phone to finding all the solutions online, we’ve come a long way. However, not all digital experiences are up to the mark. Not all of them are engaging, user-friendly, and responsive. To be able to provide the customers with what they’re looking for, it is important to have customer portals. With the help of it, you will be able to render glitch-free personalized experiences that reach the expectations of your customers.   Significance of Client Portals If you have worked around customer portals, you must have come across some of the common ones including portals for banking services, mobile network companies, water connection portals etc. On the other hand, the customized client portals come with features that can address the precise requirements of your customers with the help of specific tools, services, and content. For example, if you need a WordPre

Win Clients and Influence Markets with the Help of a CRM Mobile APP!

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Mobile phones and the apps within are our soulmates. We connect with them, they know everything about us and fortunately or unfortunately, they’re an integral part of our world. Not just a part of our personal lives, but also a professional one. Especially, if the job entails traveling. As and when mobile apps gained popularity, businesses of varied sizes embraced them so that they can get competitive advantage over their competitors. Along came CRM apps, and made the whole aspect of customer relationship management easy as a walk in the park. They enabled the users to do everything right from sharing documents with their colleagues to chatting up with teammates about the status of a particular client deal. Take a look at couple of statistics and figures: In the year 2018, mobile devices will be a part of 79% of global internet utility By the year 2022, around 43% of global workforce will go mobile These figures are clearly indicative of the fact that having a CRM Mobile App

Simple Tricks to Improve User Experience of your Online Store

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Focusing on the cutting edge eCommerce competition, business owners need to earn their place in the hearts of their customers. Offering satisfactory and unforgettable user experience is one such way to leave a powerful impact on the customers encouraging them shop more frequently and stay connected for updates. Try to know them better for implementing the methods that amaze them. Let your customers find your store. Following are the tricks that help to make the user experience better Interaction Interacting with the customers is very important. It is the best method to show you care for them. This will make customers feel special and valued. Customer survey can help to know your customers and offer them what they expect or require. This trick will boost the sales of your online store also terrifically. Customer Support Services Reliable customer services can change the game totally. The process does not end with the selling of products; post sales services are important too. Ima

Rocket Fuel for SugarCRM Survey Integration

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Montgomery Scott enhanced transporter beam’s capability to transport matter while both or either of the objects is in the warp. Even he needed to know the experience of the transported people using his prototype. In a similar fashion, we have moved past the point that needs a discussion on whether businesses require surveys more often than they actually do. Period. There are web-based Survey plugins. They offer almost everything you can think of to manage your surveys. Except for the fact that you would need to integrate the data bridge between Sugar and whichever mammal named Survey tool you opted for. You are in fact sharing your data with them, so does your competitor, and many others. Besides that, fetching your CRM data to these tools is another roadblock. An ideal integration is the CRM extension. One that does not aim for your data. And still, miraculously makes almost all of CRM data available for personalization and segmentation. AppJetty’s Survey Rocket is a SugarCRM Su

Top 5 Odoo Ecommerce Themes For Your Next Project

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In spite of being comparatively new in the market, Odoo has been rapidly progressing in terms of likeability, workability, and functionality. Ecommerce businesses are increasingly opting for Odoo to make their work easier and to push their revenues higher. Odoo themes are easy to customize and provide layouts that not only make your ecommerce store look better, but function better as well. There is a huge variety of options to choose from, every theme having its own unique features and functionalities. If you are also looking for an Odoo theme for your ecommerce project and unable to decide from the long list of options available, here’s a help for you. In this blog, we have listed down 5 of the best Odoo Ecommerce themes available in the market along with a brief overview of what makes them good to help you choose one for your next project. Graphene Graphene is a professional theme that stands out as a perfect example of Odoo’s ecommerce capabilities. The user gets full control

How Does Magento Make Australia Shipping Process More Effective?

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You might have a huge and fancy website that flaunts and sells plenty of products. But do your products reach your customers on-time? Is your shipping strategy effective enough to resolve the tiniest glitches on the way? These are the aspects that matter. And if your answer to these questions is no, you need to ensure that you provide seamless product delivery by using the right shipping method. When it comes to finding the most popular and the best working shipping platform, the name of Magento Commerce often comes up. It helps the merchants to take care of different shipping processes in the most cost-effective way. And in case, some features and functionalities go missing, they can always integrate a Magento Shipping Extension with their website to streamline their shipping process. By doing so, they can have better control over shipping activities, keep cart abandonments at bay, and make their business profitable. So, what are the ways in which you can make your shipping

How To Use Surveys To Grow Your Business

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The first and foremost goal of any business must be to adopt and build substantial working relationships with their customers. In order to increase sales and remain consistently successful and profitable, businesses must listen to and meet the needs of their customers. Understanding their choices and needs is crucial to all aspects of your business. Many times, it happens that the customers decide to go somewhere else, they stop transacting sales or business deals, leaving the businesses wondering, why they left or what went wrong? These questions haunt many businesses! The relationship should be well with the customers! Otherwise, the customers may go away. One day, the customer simply stops the business relationship without a warning or a complaint or even a formal farewell. There are many reasons why a customer may prefer to go with alternate providers or rival brands to meet their needs. Sometimes businesses are able to identify a trend, but most of the time; they are left wit