AppJetty

Long gone are the days when you would find hordes of customers queueing around a customer care center seeking help. Or neither do you keep on phone haggling with customer care executives. Well, this is because, we all have the privilege of helping ourselves through customer service portals. And thankfully, most of the brands we are associated with offer them. In fact, several businesses offer a personalized information seeking experience to their customers. Nowadays, as mobile phones have become an everyday part of people’s lives, customers also prefer to connect with different brands on the move. You might already have a SuiteCRM customer portal. But as we tend to take a lot of things for granted, you may be unaware of the benefits it offers you and your customers with. So, what are these benefits? Read ahead to know: 1.   Adds to the knowledge and skills of your customers You cannot expect your customers to find answers to their questions as soon as they land on you

Let us say you are an ecommerce store owner based in Australia. You have built your website on Magento and you need to take care of a lot of aspects related to your store. It might include everything right from managing the inventory and logistics of your store to making sure if the frontend and the backend of your e-store work well. However, out of all the aspects, what matters the most is; do your products reach your customers in a glitch-free way? Is your shipping process streamlined enough? If the answers to the above questions are “No,” you need to invest into an Australia Post Magento extension that makes it easy for you to manage your shipping needs. It does not matter whether you have a Magento 1 or 2 based e-store. Search for “ ecommerce shipping solutions Australia .” You will come across several tools that can help you manage all your shipping requirements and provide you with a pleasant shipping experience. So, what are the ways in which these extensions help the A

We live in a mobile centered world. Which means, people rarely access their desktops and mobiles for surfing different websites. The same applies to online shopping. Business owners have spread their wings to social media and Google Playstore to expand their reach amongst their customers. A survey by Statista revealed that “By 2020 most of the mobile apps will generate approximately 189 billion U.S. through in-app advertising and app stores.” As an ecommerce store owner, if you think that you cannot ignore this sum, you must think about having your own app. When it comes to building apps, Magento is the most sought-after platform by e-store owners. This is because it offers a clean interface and utmost flexibility to their customers. For the upcoming business owners who have limited budget for building an app, an extension that helps them to create their app can prove to be of great use. So, how do you go about building a mobile app for your ecommerce store? This article w

Hospitals and huge healthcare institutions that handle day to day operations have a lot of things to look after. It includes fixing patient appointments, liaising with doctors and staff members, organizing healthcare programs and more. However, with the fast-paced working of today’s environment, patients expect to get the answers to their queries at the earliest and in the most effective way. The hospital authorities cannot possibly connect with all the patients simultaneously and keep the records of all patients. And hence, they need to have a Customer CRM software in place. Now, when it comes to Customer CRM Portals, the most popular of them all is SuiteCRM Portal. However, any SuiteCRM Customer Portal might not deem suitable for the needs of hospital operations. So, it is better to use the one that works in healthcare environment. Today, we will investigate the ways in which a CRM customer portal benefits the patients and hospital authorities. Here we go: Maintain Pati

“When will my order arrive?” is the biggest and the most frequent thought that the online shoppers have. This is because there is a lot of anxiety and anticipation associated with product deliveries. It is majorly because, as people pay for the products online; they are quite skeptical as to whether the product will reach them or not. There have been several instances of extremely late deliveries or no deliveries at all. And they are not any pleasant to have. A survey conducted by Temando – a shipping fulfillment software proved the following: Nearly 77% of customers like to have a guaranteed after-hours or weekend shipping 61% expect the delivery of products in 1 to 3 hours after they have placed an order 80% of customers prefer same day shipping and 47% e-store owners fail to give that facility Fast paced world demands fast paced services and deliveries. And if you fail to provide that to your customers, it is sure to affect your business in a long run. For helpi

Easter is a symbol of hope, renewal, and new life. And since we look forward to a brighter future for ourselves and our clients, we often come up with ways to make them happy. The long weekend is just around the corner. And your buyers will be looking to shop various things for Good Friday and Easter. Or, maybe for the Lent. AppJetty has come up with Easter offer; as a part of which, we will be offering flat 20% off on most of our products. We believe that as ecommerce store owners, you might want to run special offers during Easter. Things can get quite awry if certain features and functionalities of e-store are not working. Through AppJetty’s extensions and plugins, you will be able to indulge into improved inventory management, offer better deliveries, enable product customizations and do much more. How do I get 20% off on AppJetty Products? Well, it is extremely easy. After placing an order from our store, you need to apply the coupon code ESTR20 before checking out

We live in the world of millenials. To get feedbacks from the modern customers, the business owners have bid goodbye to the paper and pen surveys. They have embraced online survey tools which enable them to enhance their business model and offer better customer experience. Unfortunately, not all survey plugins work flawlessly. Most ask for some sort of micro-management and supervision from the business owners. It is quite unfortunate that very few people mull over the time spent over creating and sending surveys. But just so that you know, it is a very important aspect if you want your customers to reply promptly. If you have a Sugar/SuiteCRM, you can make use of an intuitive Sugar/SuiteCRM survey plugin that helps you to automate survey processes. Let us check out how a SuiteCRM survey plugin can help with Survey Automation. Survey Automation Process: Survey Automation is a feature available in SugarCrm Survey Plugin using which the admin can set up a workflow. He can m